Coaching session 3:

Time: Wednesday 16th March 2022 - 11:00 Hrs (GMT) 18:00 (Hanoi)

Join Zoom Meeting: https://us02web.zoom.us/j/85110290152?pwd=bTUyZVY4SStwUm9jZDZqbDlpZW1lQT09

Meeting ID: 851 1029 0152 / Passcode: 692350

Recap:  Session 2 - see "Coaching Log"

Coachee Mai Nguyeu

This is your 3rd of 6 coaching session and will be recorded.

Do you wish to alter the current coaching contract ?

In particular, are you in agreement with the follow coaching development:

• The integrates and building on client’s ideas and suggestions. Ref: C:5.6

• Brainstorms and assists the client to define actions that will enable the client to demonstrate, practice, and deepen new learning. Ref: D:9.1

Ref: ICF Core Competencies: URL: https://coachfederation.org/core-competencies

Topic: Improving performance effectiveness of coachee's Coaching Business.

Goal (outcome):  Using - the Business model canvas - what specifically would you like to get out of this coaching session?

What criteria / action plan/ steps will you used to achieved what you wanted from today's session? 

Coaching conversation:  

Uncovering answers through inquiry, openness and exploration in aspects of Starting-up a business perspective via  Business model canvas 

Customer reationships - (Competency 5):

• What relationship does each customer segment expect you to establish and maintain?

• How would you sustained high performance Ref: Coaching Log

+Y: Achievement, -Y: Meaning.  

+X: Enjoyment, - X: Learning

Customer  segments - (Competency 6):

• For whom are you creating value? 

• What are the customer segments that either pay, receive or decide on your value proposition?

Channels - (Competency 7):

• How does your value proposition reach your customer? 

• Where can your customer buy or use your products or services?

Cost structure - (Competency 8):

• What are the important costs you make to create & delivery your value proposition?

Revenue streams - (Competency 9):

• How do customers reward you for the value you provide to them? 

• What are the different revenue models?

Recordings:

• Audio recording of coaching - session 3 (starts after 4 minutes)

• Video recording of coaching - session 3 (starts after 4 minutes)

Options:  

Generate options for actions to take forward and resist imposing solution.

Coach and coachee agree the following possible steps as to what will happen:

(a): Summary of actions to be taken:

• Be more supportive when coaching the concept of "customer relationship".

• Clarify whether the "Customer  segments" are focused on "Starting up a Business or Developing an on going Business. Moreover, clarify needs / expections of employees/coachees when considering propositions.

• Promote new e-learning, coaching/training channels and the introduction of a Premier Membership subscription.

• Improve quality of the performance / effectiveness of coachee's Coaching Business, so as, to be rewarded with more clients from employers.

• Review material on: 7-Eyed model of supervision, Diamond Coaching model and the Appreciative Inquiry approach.